Terms of Service
Effective date: 1 January 2025
1. Acceptance of Terms
By accessing or using the erps.one platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, do not use the Service.
2. Description of Service
erps.one is a cloud-based, modular Enterprise Resource Planning (ERP) platform that provides software tools for business management including, but not limited to, HR, payroll, CRM, accounting, inventory, and other operational functions. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.
3. Account Registration
You must create an account to use the Service. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use.
4. Subscription & Billing
The Service is offered on a subscription basis. Fees are charged in advance on a monthly or annual basis depending on your selected plan. All fees are non-refundable except as expressly stated in our Refund Policy. We may change our fees upon 30 days' written notice. Continued use after a fee change constitutes acceptance of the new fees.
Usage-based charges (such as per-seat fees and storage overages) are calculated at the end of each billing period and charged in arrears. Failure to pay may result in suspension or termination of your account.
5. Free Trial
We offer a 14-day free trial for new accounts. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. Trial accounts may have limited features at our discretion.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any regulations
- Attempt to gain unauthorised access to any part of the Service
- Transmit viruses, malware, or other harmful code
- Scrape, mine, or systematically extract data from the Service
- Resell or sublicence the Service without our written consent
- Use the Service to process data in excess of your plan limits
7. Intellectual Property
erps.one and its licensors own all intellectual property rights in the Service, including software, designs, logos, and documentation. These Terms do not grant you any rights in our intellectual property. You retain ownership of the data you upload to the Service ("Customer Data") and grant us a limited licence to process that data solely to provide the Service.
8. Confidentiality
Each party agrees to keep the other party's confidential information confidential and not to disclose it to third parties without prior written consent, except as required by law. This obligation survives termination of these Terms for a period of three (3) years.
9. Warranty Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ERPS.ONE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Termination
Either party may terminate these Terms at any time. You may cancel your account through the billing settings page. Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination, after which it will be permanently deleted. We may terminate or suspend your account immediately if you breach these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.
13. Changes to Terms
We reserve the right to update these Terms at any time. We will provide at least 14 days' notice of material changes via email or in-app notification. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
14. Contact
If you have questions about these Terms, please contact us at legal@erps.one.